Have Any Questions?

Find possible answers below or contact our sales team​ for any questions.

General
  • What is MOQ?

    1. Stocked model 1pcs above 2. Customized size/design/shape, MOQ 3000-10000pcs
  • Sample free or need to pay?

    If you don’t need to print a custom logo or other artwork on the products, it will not charge any cost. Just tell us your freight collect account like FedEx DHL TNT, if you don’t have an account, it needs to charge Express fee properly.
Product
  • Is it leak?

    No, it won’t. Our material is of high quality, every cap is checked carefully by professional people before packing.
Customization
  • How is package ? May i have custom package ?

    Yes ,easy to do custom package, show different packing idea.Or customized as customers requirements.
  • What surface handing you can support ?

    We can provide screen printing ,hot stamping, frost, electroplated, label printing etc . As to printing color: Color can be made according to PANTONE color number .
  • What surface handing you can support ?

    We design and construct each project to the individual customer’s needs.
  • Can I have my unique design(size, volume, pattern, etc)?

    Yes, customer’s designs such as size, volume, pattern, etc are welcomed.
Service
  • What other service you have?

    We provide our customers one-stop station solutions in custom design, packing and accessories if needed.
  • Do you have a price list?

    We are a professional supplier of glass and glass products. All of our glass bottles are made according to different weights and different artwork or decoration requirements. We don’t have a price list.
  • If any defective bottle , how do you deal with?

    We have 1:1 replacement for the defective bottle. Warn Tips: Any man-made damage we cannot change, refund or make up.
  • What’s the order processes?

    Custom Design–Making custom mould/logo/package first. Samples–Making samples for you check. Confirm Order- Signing sales contract after samples confirmed. Deposit– 30% deposit before mass production. Production arranged–we will process the production. Remaining payment–after inspection, balance before shipment. Shipping–we will ship the goods to destination port. Confirm bill of loading/commercial invoice/packing list/certificate of origin. After sales service.
Payment
  • What is your terms of payment ?

    Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Shipping
  • What is your shipping terms?

    a. For small trial order, by air or by express :FEDEX, DHL, UPS, TNT etc b. For large order, we arrange shipment by sea or by air according to your requirement.